How
long a skype record can PowerGramo save?
PowerGramo can record as long as you want. If you have
enough hard disk space, the recording length is virtually
unlimited.
What audio
formats does PowerGramo support?
Now PowerGramo saves records in Ogg Vorbis or wav format.
By default, Ogg encoding format is used, which is very
efficient and produces high quality audio. You can also
export call records into MP3 / WMA / WAV files easily.
What is the .pga file
extension?
This is our own file format which stores your recordings,
caller info, memos, text chat messages and time tags
together. .Pga files can only be played back in PowerGramo
at present. But you can export a .pga file to an ordinary
audio file (.mp3, .wma, .wav or .ogg) easily.
How can I edit my skype recording?
You can export your recordings and edit them in any
other Audio editing tools. We recommend Audacity,
which is open source and free.
How
can I share my skype recordings with others?
You can export the recording as MP3 files, WMA files,
WAV files or Ogg files, then send the files via email,
FTP or Skype File Transfer.
What
exactly is Dual Audio Track?
Dual Audio Track means your voice and your partner's
voice are saved in two individual audio tracks, making
it very convenient for future editing. This will be
very useful for professional podcast users.
NOTE: This feature
need PowerGramo Professional or PowerGramo Enterprise.
Can I replay
skype records without logging in to Skype?
If you use version higher than 2.5, you can load records
without logging in to a Skype account. Just click menu
"File | Select Skype accounts" or "File
| Load From a Directory" to do that.
How
to export records into MP3 files?
Select records you are to export, then click menu "File
| Export Records As | MP3 Files".
How
to export records into WAV files?
Select records you are to export, then click menu "File
| Export Records As | MP3 Files".
Where
does PowerGramo save a skype record?
Since version 2.0.2.35, PowerGramo saves call records
in a sub folder under original saving folder (Clicking
menu "File | Open Record Folder" navigates
to the original saving folder in windows explorer).
The sub folder is named after your skype account name.
How to load
PGA records not located in my recording folder?
When you log in to your skype account, PowerGramo will
automatically load all records owned by you under your
recording folder. If the records are not in your recording
folder, please do as following to load them: first exit
skype or log off your skype account, then click menu
"File | Load From a Directory" to select the
directory that contains the records you want to load.
How to export
records without loading them into the playlist?
Don't select any record in the playlist and click exporting
menu ("File | Export Records" or "File
| Export Records As | MP3 Files", etc.), PowerGramo
will show a file dialog that allows you to select PGA
files directly for exporting.
I've registered on one computer,
how can I register on another computer?
You can register PowerGramo on any computers as long
as you using the same skype account. Simply copy the
registration code you receive from our Register Agent,
and paste it in the window of step 3 of registration.
If you have once registered and do not remember the
registration code, just click menu "Help | Retrieve
Registration Code" to get a new reg code.
How long will it take to
get registered after buying a license?
After buying a license, you will receive a license key
instantly. In the 'registration' window, input the license
key. PowerGramo will send the key via skype to our online
register server. Then the server generates a registration
code for you and send it to you also via skype. The
whole registering process is done automatically. That
means usually you are able to get registered immediately
after purchasing.
What's
the benefit to be a registered user?
Becoming a registered user, you will be entitled to
following benefits:
*Record skype conference calls have more than two participants.
*Save your voice and your partner's voice in separated
channels.(PowerGramo Professional)
*Automatic answer messages for callers not in your contact
list.
*Enjoy more Value Added features in future versions.
*Unlimited technical support via Email!
See more details...
Does
a professional license work for PowerGramo Standard?
Yes. But a standard license does not work for PowerGramo
Professional.
Does
a basic license work for PowerGramo Standard or PowerGramo
Professional?
No. But a Standard or Professional license does work
for PowerGramo Basic.
Can I also enable
the Skype auto answering feature when I use PowerGramo
answer machine?
No. If a call is automatically answered by Skype, PowerGramo
will not treat it as an auto answered call, so no answering
message will be sent. Actually, once you have PowerGramo
installed, you totally don't need the Skype auto answering
feature.
How
many message schemes can I have?
Virtually there is no limit on it. You can configure
as many schemes as you wish.
PowerGramo
says "The connection request to Skype was rejected...".
What can I do?
For the first time you run PowerGramo and Skype, Skype
will ask you whether PowerGramo is allowed to access
Skype. To get PowerGramo connected to Skype, you should
select the "Allow this
program to use Skype" option. If you accidentally
choose a wrong option, PowerGramo will be unable to
connect to skype, showing the message as you saw.
When this happens, please go to Skype's "Options"
window to remove PowerGramo from the blacklist. Generally
you can reach the blacklist by first finding in the
Skype "Options" window a link named "Manage
other programs' access to Skype" and click
the link. The latest version of skype has this link
grouped in "Advanced Settings".
Click here to
learn more about it.
My PowerGramo
shows "Connecting..," on its status bar
even when Skype is running for a long time
If PowerGramo's status bar shows "Connecting..."
after skype start for a long time. It indicates PowerGramo
has some difficults getting connected to Skype. This
may because the connection request was rejected by
Skype or the request is still marked as an unsettled
event in Skype. For the first case, PowerGramo will
show a warning message and please refer to the troubleshooting
1 for resolving. For the second case, please below
Skype's menu bar, find and click on a new event named
"PowerGramo.exe" to bring forth the authorizing
window. And in the authorizing window, choose "Allow
this program to use Skype".
Click here to
learn more about it.
Will
my system run PowerGramo?
PowerGramo has been fully tested under following versions
of Windows Operating System:
Windows 2000
Windows XP
Windows Vista
Windows 7
*Windows 2003 isn't officially tested and supported,
you take your own risk to run on it.
Versions of Skype that were fully tested officially
are as follows:
Skype 1.1
Skype 1.2
Skype 1.3
Skype 1.4
Skype 2.5
Skype 2.6
Skype 3.x
Skype 4.x
We recommend you use skype 3.8 or a higher version.
How
to install PowerGrmao for non-admin windows users?
Let us consider installing PowerGramo for windows
user named user1. Firstly log in an admin windows
user and assign admin right to user1. Then log in
user1 and install PowerGramo. Finally restore user1
to a non-admin user.
Click here for
help of PowerGramo Offline Recorder. |
